Shipping & Delivery
Everything you need to know about how we process, ship, and deliver your order across Iraq.
Overview
Once your order is confirmed, our team prepares it for delivery and arranges dispatch to the address you provide at checkout. We aim to keep you informed and make the process as smooth as possible from order to doorstep.
Delivery Process
Here's what happens after you place an order.
1. Place Your Order
Choose your products and complete checkout with your delivery details.
2. Order Confirmation
Our team reviews your order and confirms the details with you.
3. Packing & Dispatch
Your order is carefully packed and handed over for delivery.
4. Delivery to Your Door
Your order arrives at the address you provided at checkout.
Delivery Areas
Nawa Home currently delivers to all 19 governorates of Iraq. Your exact delivery details are confirmed before you submit your order.
Delivery Time
Delivery times vary by location and order conditions. Final delivery details may be confirmed after your order is reviewed.
Shipping Cost Information
Shipping costs are calculated during checkout based on your delivery location and order size, and are shown clearly before you confirm your order. Some products or orders may qualify for free shipping — this is shown automatically before you confirm your order. Orders are currently paid using Cash on Delivery.
Order Tracking
Enter your order number and phone number on our Track Order page to check your order status at any time. If you have any trouble, our team is happy to help — just contact us using the information on our Contact page.
Shipping FAQ
A few more common questions about shipping and delivery.
Our delivery team will contact you using the phone number provided at checkout to arrange a suitable time.
Contact us as soon as possible after placing your order. We'll do our best to update the address before it's dispatched.
Yes. Our team takes care to pack items securely, with extra attention for fragile home products, to help them arrive in good condition.
Delivery days may vary depending on your location. Availability for your area is confirmed when you place your order.
Have More Questions About Your Delivery?
Our team is happy to help with anything shipping-related.